Hey there -- welcome to DateFlo. We're glad you're here. These Terms of Service ("Terms") are the agreement between you and DateFlo ("we," "us," or "our") that governs how you use our website, app, and everything we offer (the "Service"). By using DateFlo, you're agreeing to these Terms and our Privacy Policy.
We know legal pages aren't the most exciting read, but they're important. If anything here doesn't sit right with you, please reach out -- and if you can't agree, we'd ask that you hold off on using the Service.
DateFlo is a personalized date planning platform. We create curated, multi-stop date itineraries built around your preferences, city, budget, and relationship. Here's what that looks like:
That said, we're planners -- not a travel agency, booking platform, or event organizer. We can't guarantee that every venue will be open, every menu will be the same, or every experience will go perfectly. We do our homework, but we always recommend confirming details directly with venues before you head out.
DateFlo is built for adults. You need to be at least 18 years old to create an account. By signing up, you're confirming that you meet this requirement. If we find out an account belongs to someone under 18, we'll close it right away.
When you sign up, please use real, accurate information -- and keep it up to date. Your account is your responsibility, including everything that happens under it and keeping your login credentials secure.
If you ever notice suspicious activity on your account, reach out to us immediately at support@dateflo.com. We'll do everything we can to help, but we can't be responsible for issues that come from a compromised password on your end.
Please stick to one account. Creating multiple accounts to game promotions or credits isn't allowed, and we may close all associated accounts if we catch it.
Everything you bring to DateFlo -- your preferences, photos, feedback, comments -- that's yours. We don't claim ownership over any of it. By sharing it with us, you're giving us permission to use it for one purpose: making your experience better. That means storing it, processing it, and personalizing the Service around it. Nothing more.
We ask that you don't submit anything unlawful, harassing, or otherwise harmful. If we find content that crosses the line, we reserve the right to remove it.
You can request a full copy of your personal data anytime by emailing support@dateflo.com. We'll get it to you in a standard, readable format within 30 days.
We want to keep DateFlo a great experience for everyone. Please don't:
If any of these are violated, we may suspend or close your account -- and in serious cases, take legal action.
The DateFlo platform -- our website, app, designs, code, algorithms, date plan formats, and all the content we create -- belongs to us and is protected by intellectual property laws. Please don't copy, modify, sell, or redistribute any of it without our written permission.
"DateFlo," our logo, and all related branding are our trademarks. You're welcome to talk about us, but please don't use our marks in a way that implies endorsement or affiliation without asking first.
The date plans we create for you are for your personal enjoyment. Share them with your partner, absolutely -- that's the whole point. But please don't reproduce, redistribute, or sell them.
Just to be clear: your personal data, photos, preferences, and content remain yours, as we covered in Section 4. This section is about the platform itself.
DateFlo runs on a simple credit system. You buy credits, and each date plan uses one. Pricing is shown at checkout and may change over time -- but any credits you've already purchased stay at the price you paid.
We may offer subscription plans that give you a recurring set of credits or extra features. If you subscribe, we'll be upfront about the pricing, billing cycle, and what's included. Subscriptions renew automatically unless you cancel before the next cycle. You can cancel anytime through your settings or by reaching out to us.
From time to time, we may offer gift cards or promotional credits. Gift cards are non-refundable and can't be cashed out (unless the law says otherwise). Promo credits may come with expiration dates or restrictions, which we'll make clear when they're issued. Neither can be resold.
All payments go through Stripe, which means we never see or store your full card number. Your payment info goes directly to Stripe and is handled under their Terms of Service. Please make sure you're authorized to use whatever payment method you provide.
Depending on where you live, taxes may apply on top of the listed price. Those are on you -- we'll do our best to make it clear at checkout.
Your very first date plan is completely free. No credit card required, no strings attached. We want you to experience DateFlo before you spend a dime.
We try to be fair and reasonable with refunds. Our policy is based on how many date plans you have used:
We put real effort into every plan, but DateFlo is provided "as is." We can't guarantee that every recommendation will be perfect, every venue will be open, or every detail will be 100% accurate at the time of your date.
Our recommendations are based on thorough research, but the real world is unpredictable. We can't be responsible for:
We always recommend double-checking reservations, hours, and details with venues before you go. At the end of the day, you're the one stepping through the door -- so please use your own judgment too.
To the fullest extent the law allows, DateFlo and its team won't be liable for any indirect, incidental, special, or consequential damages -- things like lost profits, lost data, or other intangible losses -- that come from using (or not being able to use) the Service.
If it ever comes to a claim, our total liability is capped at whichever is greater: what you've paid us in the past 12 months, or $50.
If something goes wrong because of how you used DateFlo -- say, a Terms violation, a third-party dispute, or something that happened at a venue -- you agree to cover us. That means you'll defend and hold harmless DateFlo and our team from any claims, losses, or legal fees that arise from:
This responsibility sticks around even if you delete your account.
You can delete your account whenever you want -- either through your dashboard settings or by emailing support@dateflo.com. We'll remove your personal data as outlined in our Privacy Policy. No hard feelings.
We hope it never comes to this, but we reserve the right to suspend or close your account if we believe you've violated these Terms, are causing harm to others, or are misusing the platform. We may also close long-inactive accounts after giving you a heads-up.
If something goes wrong, we'd love the chance to fix it directly. Before going the formal route, please reach out to us at support@dateflo.com and give us at least 30 days to work it out. Most issues can be resolved with a conversation.
If we can't resolve things informally, both you and DateFlo agree to settle the matter through binding arbitration with the American Arbitration Association (AAA) under their Consumer Arbitration Rules. A single arbitrator will handle it, and it can take place where you live -- or by phone, video, or written submission if you prefer. The decision is final.
YOU AND DATEFLO AGREE THAT ANY CLAIMS WILL BE BROUGHT INDIVIDUALLY, NOT AS PART OF A CLASS ACTION OR GROUP PROCEEDING. The arbitrator can't combine multiple people's claims or oversee any class or representative action.
Either side can go to court to protect intellectual property rights or pursue claims that qualify for small claims court.
These Terms are governed by the laws of the State of Delaware, USA. If arbitration doesn't apply for some reason, we both agree to the jurisdiction of Delaware's state and federal courts.
We may update these Terms as DateFlo grows and evolves. If we make meaningful changes, we'll update the date at the top of this page and give you at least 14 days' notice by email before they kick in. If the changes don't work for you, you're free to stop using the Service and request account deletion.
These Terms, along with our Privacy Policy, make up the full agreement between you and DateFlo. They replace any previous agreements or conversations.
If a court finds any part of these Terms unenforceable, the rest still stands. We'll adjust the problematic part just enough to make it work while keeping the spirit of it intact.
If we don't enforce a particular right or provision at some point, that doesn't mean we've given it up.
You can't transfer your account or these Terms to someone else without our permission. We may transfer ours as part of a business change, and these Terms will carry over.
We can't be held responsible for delays or failures caused by things genuinely outside our control -- natural disasters, pandemics, wars, power outages, internet failures, cyberattacks, or similar events.
Got questions about these Terms? We're happy to help.
We do our best to get back to you within 2 business days.